Rabu, 28 September 2011

BALANCED SCORECARD STEP-BY-STEP FOR GOVERNMENT AND NONPROFIT AGENCIES

PART ONE INTRODUCTION TO PERFORMANCE MEASUREMENT
AND THE BALANCED SCORECARD
Chapter 1 Introduction to the Balanced Scorecard
Chapter 2 Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors

PART TWO POURING THE FOUNDATION FOR BALANCED SCORECARD SUCCESS
Chapter 3 Before You Begin
Chapter 4 Training and Communication Planning for Balanced Scorecard Success
Chapter 5 Mission, Values, and Vision
Chapter 6 Strategy: The Core of Every Balanced Scorecard
Chapter 7 A Balanced Scorecard within Your Performance Management Framework

PART THREE DEVELOPING YOUR BALANCED SCORECARD
Chapter 8 Developing Performance Objectives on a Strategy Map
Chapter 9 Performance Measures, Targets, and Initiatives

PART FOUR MAXIMIZING THE EFFECTIVENESS OF THE BALANCED SCORECARD
Chapter 10 Creating Alignment by Cascading the Balanced Scorecard
Chapter 11 Linking Resource Allocation to the Balanced Scorecard
Chapter 12 Reporting Results
Chapter 13 The City of Charlotte: A Balanced Scorecard Success Story
Chapter 14 Sustaining Balanced Scorecard Success Glossary of Key Balanced Scorecard and Performance Management Terms
Jumlah Halaman : 323
Kualitas ebook : Good
  Kode : BSC-002
  Harga : Rp. 30.000