2. What Is Six Sigma
3. Introduction to Service Design for Six Sigma (DFSS)
4. Service Design for Six Sigma Deployment
5. Service DFSS Project Road Map
6. Service DFSS Transfer Function and Scorecards
7. Quality Function Deployment (QFD)
8. Process Modeling and Process Management
9. Theory of Inventive Problem Solving (TRIZ) for Service
10. Introduction to Design For Transactional DFX
11. Failure Mode and Effect Analysis (FMEA)
12 Fundamentals of Experimental Design
13 Service Design Robustness
14 Discrete Event Simulation
15 Design Validation
16 Supply Chain Process
17 DFSS in the Supply Chain
Jumlah Halaman : 448
Kualitas ebook : Good
Kode : Six-001
Harga : Rp. 20.000
